Email verification token expire

[shweta952]

We have enabled email authentication. User will make account and whitelisted domain user can create account. When we recieve verification code,verify button is not working properly.After clicking on verify button again user getting below error

is there anything we can do about the error in the verification email?or can we extend the token validity window.?

[shweta952]

can anyone please suggest solution? the used wiki.js version is 2.5.295

[Reinder-eu]

The issue appears to occur only in Outlook/Exchange. This problem does not occur when using another email address through webmail.

When I open the link directly from the webmail client (i.e., not through Microsoft 365 or Gmail), the password reset page opens immediately.

However, when I forward the same email to a Microsoft 365 account (including a copy of the original message), the "Invalid validation token" error is displayed.

In both cases, the URL contains the same token.

[shweta952]

Yes, this issue is only occured for outlook, But is there any solution to resolve this issue for outlook mail. In wiki.js only

[shweta952]

can anyone please suggest solution? the used wiki.js version is 2.5.295..this is very major issue which we are facing..is it resolved in any new version of wiki.js. Or suggest solution

[shweta952]

@NGPixel please suggest some solution

[NGPixel]

There's no solution at the moment. This is caused by Outlook/Exchange prefetching links and invalidating the token.

A future update could add an extra step when landing on the page so that the token doesn't get invalidated.

[Reinder-eu]

@NGPixel That's very unfortunate. What is the timeline for implementing this change, and would a financial contribution from our side help speed up the process?

[shweta952]

@NGPixel any timeline to fix this issue?

[shweta952]

@NGPixel is there any alternative? we want to go with email authentication to avoid public access

[NGPixel]

I already replied to your question. Please stop spamming.

This will be addressed in v3 which is currently in alpha.